RDAssociates works with leading companies to provide a uniquely detailed type of mystery shopping analysis. What makes our mystery shops different is the detailed level of analysis that you will find with no other company. These shops are a vital way for companies to monitor and assess not only their own internal processes, but also those of their competitors.

RDAssociates mystery shoppers are professional shoppers who are specifically chosen from our nationwide database to meet your company’s needs in almost any geographic region.  All of our shoppers maintain their anonymity, guaranteeing our clients the most professional audits in the industry. 

RDAssociates will closely partner with your team as we develop a customized strategy specifically suited to meet your needs:

• Development of the shopper script
• Training the shoppers
• Gathering and analyzing all email, phone and U.S. mail communications sent to shoppers
• Collecting and analyzing all collateral materials
• Writing and presenting a clear and concise analysis

RDAssociates provides three types of mystery shops:

• In-Person
• Phone
• Online
  

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